EDI policy, process & culture reviews
Identify where your organisation’s EDI approach is falling short across policy, processes and culture, and understand what needs to change.
Full review of key organisational policies
Mapping of processes (e.g., recruitment, reporting, adjustments, progression)
Analysis of culture and behavioural expectations
Assessment of reporting, triage and escalation routes
Review of anti-racism, disability and neuroinclusion practices
Assessment of psychological safety, trust and behaviour norms
Listening sessions, interviews or surveys (if within scope)
Identification of risk areas, inconsistencies and gaps
Clear, evidence-based recommendations
Culture Insights Report + Improvement Roadmap
SLT or Board presentation
What our policy, process and culture review provides
This service gives you a clear, evidence-based understanding of how your organisation is operating in practice, not just on paper.
Timeline: Approx. 6-12 weeks
Review of 3–6 key policies (e.g., EDI, Dignity at Work, Disciplinary, Grievance, Recruitment, Adjustments)
Inclusive language and terminology assessment
Review of structure, clarity and accessibility
Identification of inconsistencies or areas of risk
Review of roles, responsibilities and escalation routes
Accessibility & neuroinclusion considerations
Clear recommendations for improvement
Updated wording or policy edits (if required)
1-hour feedback and Q&A session
Policy alignment & accessibility review
Need results quickly?
For organisations requiring rapid improvement in specific areas or preparing for internal or external review, we offer targeted, shorter reviews.
Timeline: Approx 1-3 weeks
What we assess
Policies
- Relevance, clarity and accessibility
- Alignment with current legislation and best practice
- Consistency across different areas
Processes
- Recruitment, progression and performance processes
- Handling of complaints and concerns
- Decision-making and accountability structures
Culture
- Staff experience and perceptions
- Leadership behaviours and visibility
- Inclusion across teams and functions
Our approach to policy & culture work
Inclusive & trauma-informed
Policies and processes are reviewed with cultural safety, clarity and lived experience in mind.
Practical & realistic
We offer solutions that work within existing capacity and organisational pressures.
Clear & evidence-based
Recommendations are grounded in good practice, sector insights and lived experience.
Human-centred
We focus on how policies and culture feel to staff, not just how they look on paper.
Aligned with organisational values
We strengthen fairness, clarity, consistency and safety at every stage.
Who is this support for?
This service is particularly valuable for organisations that:
- Have existing EDI policies but are unsure of their effectiveness
- Are experiencing staff concerns or inconsistent practice
- Want an independent, objective view of their organisation
- Are preparing for external scrutiny or internal change
Part of a wider EDI diagnostic approach
Policy, process and culture reviews are often one part of a broader EDI audit or diagnostic.
If you’re looking for a more comprehensive assessment of your organisation’s EDI position, explore our full EDI audit services.
Understand how your organisation operates in practice
Book a consultation to explore whether a policy, process and culture review is the right next step for your organisation.