Steps / Shifts / Scars™: 
The self-led framework for organisations

The Steps / Shifts / Scars™ Self-Led Framework is designed for organisations who want to lead their own EDI journey internally, using a proven, reflective and accessible approach.

This option gives you the full framework, tools and guidance so your team can work through every stage independently; with the confidence that you’re using an evidence-based and human-centred model built to create real, sustainable change.

Optional support is available if you ever want a touchpoint, but the framework is intentionally designed to stand on its own.

What the self-led framework includes

A complete, in-depth guide that walks your organisation through:

Understanding the depth of your EDI work

Using clear definitions of Steps, Shifts and Scars to build shared language and reduce confusion.

A full organisational diagnostic toolkit

Including the Diagnostic Wheel, Depth Map, evidence checklist, reflective questions, and 10-domain scoring model.

Step-by-step guidance

Walking you through how to hold staff conversations, map existing activity, and analyse patterns honestly and safely.

Built-in recommendations and movement pathways

To help you identify what to strengthen, shift or embed next, without needing consultancy input.

Emotional labour, safety and leadership guidance

Ensuring you conduct the work ethically, reflectively and without creating harm or burnout.

Practical tools, templates and examples

Everything from listening session structures to sample case studies and worksheets.

This is a complete resource, designed to give your organisation the clarity, structure and confidence to progress EDI work at your own pace.

 

If you are looking for hands-on consultancy support from the team at DiversitiQ, click below to explore the full consultancy Steps / Shifts / Scars™ package. 

Who the self-led version
is for

This version is ideal for organisations who:

Prefer internal ownership of their EDI work

Want a structured, reflective approach without external facilitation

Are early in their journey and need a clear starting point

Have limited budget but want high-quality guidance

Want to avoid performative “tick-box” approaches

Value emotional intelligence, transparency and sustainability

Whether you’re a council, charity, CIC, school, NHS team or corporate department; this framework meets you where you are.

Steps / Shifts / Scars™

Ready to purchase the self-led framework?

To purchase the full Self-Led Steps / Shifts / Scars™ Framework, please complete the short contact form below.

Once submitted, you will receive:

A personalised proposal

Your invoice

Access instructions for the full framework

Terms and conditions for use

Details of optional support add-ons

A member of our team will send your proposal and next steps within 2 working days.

I hereby agree that this data will be stored and processed for the purpose of establishing contact. I am aware that I can revoke my consent at any time.*

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Thank you, your Self-Led Framework request has been received. We’ll review your details and send your proposal, invoice and access information within 2 working days. If you need to contact us sooner, please email us at support@diversitiq.org

Telephone: 0330 133 1218    |    E-mail: support@diversitiq.org

Contact hours:

We’re available Monday to Friday, 9 AM – 5 PM (UK time).

If you contact us outside these hours, we’ll get back to you as soon as we can.
 

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DiversitiQ is a CIC Limited by guarantee. Registered company number: 16884029

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