Steps / Shifts / Scars™:
The self-led framework for organisations
The Steps / Shifts / Scars™ Self-Led Framework is designed for organisations who want to lead their own EDI journey internally, using a proven, reflective and accessible approach.
This option gives you the full framework, tools and guidance so your team can work through every stage independently; with the confidence that you’re using an evidence-based and human-centred model built to create real, sustainable change.
Optional support is available if you ever want a touchpoint, but the framework is intentionally designed to stand on its own.
What the self-led framework includes
A complete, in-depth guide that walks your organisation through:
Understanding the depth of your EDI work
Using clear definitions of Steps, Shifts and Scars to build shared language and reduce confusion.
A full organisational diagnostic toolkit
Including the Diagnostic Wheel, Depth Map, evidence checklist, reflective questions, and 10-domain scoring model.
Step-by-step guidance
Walking you through how to hold staff conversations, map existing activity, and analyse patterns honestly and safely.
Built-in recommendations and movement pathways
To help you identify what to strengthen, shift or embed next, without needing consultancy input.
Emotional labour, safety and leadership guidance
Ensuring you conduct the work ethically, reflectively and without creating harm or burnout.
Practical tools, templates and examples
Everything from listening session structures to sample case studies and worksheets.
This is a complete resource, designed to give your organisation the clarity, structure and confidence to progress EDI work at your own pace.
If you are looking for hands-on consultancy support from the team at DiversitiQ, click below to explore the full consultancy Steps / Shifts / Scars™ package.


Who the self-led version
is for
This version is ideal for organisations who:
Prefer internal ownership of their EDI work
Want a structured, reflective approach without external facilitation
Are early in their journey and need a clear starting point
Have limited budget but want high-quality guidance
Want to avoid performative “tick-box” approaches
Value emotional intelligence, transparency and sustainability
Whether you’re a council, charity, CIC, school, NHS team or corporate department; this framework meets you where you are.
Steps / Shifts / Scars™
Ready to purchase the self-led framework?
To purchase the full Self-Led Steps / Shifts / Scars™ Framework, please complete the short contact form below.
Once submitted, you will receive:
A personalised proposal
Your invoice
Access instructions for the full framework
Terms and conditions for use
Details of optional support add-ons
A member of our team will send your proposal and next steps within 2 working days.
